Shipping policy

Shipping Policy
Thank you for shopping with us at Miaostation! We strive to provide you with the best possible shopping experience, including reliable and efficient shipping services. Please review our shipping policy below for more information on how we process and deliver orders:

Order Processing Time:

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving full payment.
Orders placed after 12.00 PM will be processed on the next business day.
We will notify you via email or phone if there are any delays in processing your order.
Shipping Rates:

We are currently using 4PX as a shipping carrier thus its shipping rates apply.
Shipping rates are calculated based on the weight and dimensions of your order, as well as your location.
Shipping charges will be displayed at checkout before you complete your purchase.
Estimated Delivery Time :

Delivery time is estimated to be 5-14 business days from the date of order processing(excluding weekends and holidays). if you have not received your order within 5-14 business days, please contact our customer service for assistance. 

Please note that delivery times can vary depending on the shipping method selected and your location.

Please note that delivery times may be affected by factors beyond our control, such as weather, natural disasters, or carrier delays.
Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
You can track the status of your shipment using the provided tracking number on our website or directly through the carrier's website.
Shipping Restrictions:

Some products may be subject to shipping restrictions or regulations imposed by carriers.
Order Changes or Cancellations:

Once an order has been processed and shipped, we are unable to make changes or cancellations.
If you need to modify or cancel your order, please contact us immediately, and we will do our best to assist you at miaostation@outlook.com
Returns Due to Shipping Issues:

If your order arrives damaged, defective, or incorrect, please contact us immediately to arrange for a replacement or refund.
For more information on returns and exchanges, please refer to our Returns Policy.
If you have any questions or concerns about our shipping policy, please feel free to contact us at miaostation@outlook.com.